Brand Overview
Platinum Play is a renowned online casino that has been in operation since 2004, making it one of the oldest and most experienced brands in the industry. With its rich history, Platinum Play has built a reputation for providing an exceptional gaming experience to players from around the world. The brand is owned and operated by Digimedia Limited, a company licensed and regulated by the Malta Gaming platinumplay-casino.eu Authority (MGA) and the Kahnawake Gaming Commission.
Registration Process
Getting started with Platinum Play is easy and straightforward. Players can register for an account on the official website or through any of the recommended casinos in their region. The registration process involves providing basic personal details such as name, date of birth, and contact information. New players are required to choose a unique username and password for secure access to their account.
To complete the registration process, players need to agree to the terms and conditions, provide proof of identity (e.g., passport or ID card), and make an initial deposit using one of the accepted payment methods. Platinum Play offers new players a generous welcome bonus package that includes a 100% match bonus up to $500, as well as free spins on selected slots.
Account Features
Players can log in to their account anytime from any device connected to the internet. The Platinum Play interface is designed for ease of navigation, making it simple to access various sections such as deposits, withdrawals, bonuses, and games. Players have control over their account settings, including changing passwords, updating personal details, and tracking transaction history.
One notable feature of Platinum Play is its mobile application, which allows players to play a wide selection of slots, table games, and other popular titles on-the-go. The app is available for both iOS and Android devices, offering seamless gameplay and a responsive interface that adapts to various screen sizes.
Bonuses
Platinum Play offers an array of promotions designed to enhance the gaming experience and reward loyal players. Newcomers can claim up to $1000 in welcome bonuses spread over their first five deposits, including:
- 100% match bonus on the initial deposit (up to $200)
- Second Deposit Bonus: 100% match bonus on second deposit (up to $300)
- Third Deposit Bonus: 50% match bonus on third deposit (up to $250)
- Fourth and Fifth Deposits: 25% match bonuses up to $150 each
In addition, Platinum Play has a loyalty program that rewards players with points for every wager placed on their favorite games. These points can be redeemed for cash or other incentives such as free spins, bonus credits, or merchandise.
Payments and Withdrawals
Platinum Play supports an array of payment methods catering to various preferences and regions, including:
- Credit Cards: Visa, Mastercard
- Debit/Credit Card Processors: Maestro, Solo
- Prepaid Solutions: Ukash, PaySafeCard
- E-Wallets: Skrill, Neteller
- Bank Transfer (via wire)
Minimum deposit limits vary depending on the chosen payment method; for instance, a minimum of $20 via credit cards and e-wallets.
Withdrawal requests are subject to verification procedures to ensure compliance with Anti-Money Laundering regulations and protection of player funds.
Game Categories
Platinum Play boasts an extensive library of over 500 titles across various categories:
- Slots: Classic three-reelers, five-reel video slots, progressive jackpots (e.g., Mega Moolah, Jackpot 6000), feature-rich games with multiple bonus features.
- Table Games: Roulette (European/French/Double Zero/Royal Crown), Blackjack (Classic/VIP/Live Casino), Baccarat (Punto Banco/Tie), Craps
- Video Poker: Jacks or Better/Aces & Eights/Doubled Bonus Spin
- Other: Caribbean Stud, Red Dog, Keno
Popular titles include Book of Ra Deluxe 6, Immortal Romance, and The Dark Knight Rises.
Software Providers
Platinum Play collaborates with multiple top-tier game developers to provide a diverse selection of games:
- Microgaming (e.g., Mega Moolah, Major Millions)
- NextGen Gaming
- Net Entertainment (NetEnt)
- Evolution Gaming
This collaboration ensures that players have access to the latest releases and innovative features.
Mobile Version
The Platinum Play mobile application is accessible for download from both the Apple App Store and Google Play. This app offers an optimized gaming experience, allowing users to access a vast library of games on their mobile devices.
While playing through the mobile app or website does not require separate registration, it’s essential that players are aware of any jurisdictional restrictions and should check with local authorities before engaging in online gambling activities.
Security and License
Platinum Play is fully licensed by two major jurisdictions:
- Malta Gaming Authority (MGA) – License # MGA/B2C/166/2004
- Kahnawake Gaming Commission – License #008
The brand takes responsible gaming seriously, offering multiple tools to help players manage their gambling habits and stay in control of expenses. These features include setting deposit limits, self-exclusion periods (up to 6 months), reality checks, and a problem-gambling link.
Customer Support
Platinum Play offers several support channels for quick assistance:
- Live Chat: Available Monday through Sunday from 5 am CEST until the next morning
- Email Support (support@platinunplay.com): Responses typically arrive within a few hours.
- Telephone Contact Information: +44 (0)1534 638 480